Once you've installed all the dependencies required by osTicket, create a database in the next step. You'll need it later to unpack the osTicket installation archive. $ sudo apt install -y php-common php-gd php-imap php-intl php-apcu php-cli php-mbstring php-curl php-mysql php-json php-xml Next, install the following PHP extensions required by the osTicket application. You can either install MySQL or MariaDB database server.Ĭonnect to your server and update the package information index. When testing this tutorial, you can use your server's public IP address.Ī LAMP Stack. To complete this guide, make sure you have the following:Ī domain name such as. In this guide, you'll install osTicket on your Ubuntu 20.04 server with Apache and your choice of MySQL or MariaDB server. It is excellent for managing your customer inquiries created either from emails, phone calls, or your website. Replace its definition with the block above.OsTicket is a helpdesk solution suitable for organizations of all sizes. Then, open the file include/ and find the function get_path_info. If you/your users have problem uploading files when opening a ticket like this: If ($request_uri ~ "^/scp/.*\.php(/ )") How to fix file upload undefined 400 in OSTicket # /scp/ajax.php needs PATH_INFO too, possibly more files need it hence the. # /api/*.* should be handled by /api/http.php if the requested file does not exist # Requests to /api/* need their PATH_INFO set, this does that # Deny access to all files in the include directory Gzip_types text/plain application/xml text/javascript Nginx configuration for OsTicket server_name server_name However, if you are running Nginx, you can make it work. However, the sad thing about this ticketing software is it doesn’t support nginx server officially. ApAp| by Đạt Trần | No comments The Ultimate Guide/Troubleshooting To Install OsTicket On Nginx
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